COVID-19 UPDATE in JOLIET IL

covid-19 update from RiverOne

AS OF MONDAY APRIL 13TH, 2020

In order to accommodate our established & immediate care patients, we are temporarily not scheduling massage appointments purchased through Groupon. While we understand there is an expiration date to redeem, the value of the voucher does not expire.

Please contact Groupon for any refund or exchange related questions.


TEMPORARY OFFICE HOURS

WE ARE CURRENTLY CLOSED WEDNESDAY FROM 9-2

& ALL DAY TUESDAY, THURSDAY SATURDAY.

WE WILL HOWEVER ATTEND TO PATIENTS ON:

MONDAYS: 9:00am - 7:00pm

WEDNESDAYS: 2:00pm - 7:00pm

FRIDAYS: 9:00am - 7:00pm


WHAT WE ARE DOING TO KEEP YOU & YOUR LOVED ONES SAFE

  • Only the patient is allowed in the office during the appointment, unless medically necessary to have someone assist them in/out. If a minor, only 1 parent is allowed.
  • We will be calling our patients the day of or day before their appointment to initiate the screening process. The screening process is in place to protect our patients as well as our staff. Should you not pass the screening process, you will be asked to reschedule your appointment for a later date.

What the process involves is answering a few questions:

  • Have you recently traveled out of the US or to areas highly affected by COVID-19?
  • Have you experienced any flu-like symptoms? (Fever, persistent coughing, loss of appetite, sore throat, body aches & pains, or any respiratory illnesses)
  • Have you been exposed to anyone with any of the symptoms above?
    We are thoroughly cleaning and sanitizing all areas of our office including the reception area, restrooms, exam room, treatment rooms, and waiting room.
  • We are not allowing any employee to come into work who may be ill, exposed to someone who is sick, or been around anyone who was possibly ill. (At this present time none of our employees have been ill)
  • We are staggering patient appointment times to practice social distancing, so some appointment times may not be readily available immediately.

Thank you for your understanding and for cooperating with us during this uncertain time.

OFFICE HOURS


Monday
9:00am - 7:00pm


Tuesday
Closed


Wednesday
2:00pm - 7:00pm


Thursday
Closed


Friday
9:00am - 7:00pm


Saturday
Closed

RiverOne Health & Wellness
370 Houbolt Road #101
Joliet, IL 60431
(815) 705-6246